This solution is compatible with Windows Vista, Windows 7 and Windows 8 and is suitable for on-demand 1:1 type scenarios but it is not suitable for automated 1:Many type scenarios.
#Bitlocker network unlock password#
The recovery password needs to have been previously escrowed to a backup database (usually done automatically as part of standard IT policy) such as Microsoft Active Directory, McAfee Managed Native Encryption (MNE) or Microsoft BitLocker Administration and Monitoring (MBAM) and the helpdesk technician needs access to that database. The remote connection to the Intel vPro system can be made over a wired or wireless LAN and the system can be connected directly to the internal enterprise network or through a Client Initiated Remote Access (CIRA) session. Intel Hardware KVM Technology : Using Intel AMT and a hardware KVM viewer like VNC RealVNC Viewer Plus or McAfee KVMView (part of McAfee ePO Deep Command), it is possible for an IT helpdesk technician to remotely connect to an encrypted Intel vPro system and manually enter the recovery password at the pre-boot authentication screen to unlock the encrypted drive so Windows can boot. Here are some available solutions for remotely unlocking encrypted drives using Intel vPro Technology…
Periodically the question comes up “Can I use Intel vPro Technology to remotely unlock an encrypted hard drive ?”, either because unattended encrypted systems need to be booted outside of business hours and patched or because there is a significant cost associated with IT helpdesk calls when helpdesk technicians must remotely guide end users through a recovery process if they forgot their drive encryption passphrase or PIN.